Registering your account

First, you need to set up a login account on the CFE website. The second step will be to attach your electricity accounts (bills) to this. You only need to do this once.

Go the CFE website: http://www.cfe.gob.mx/

On the right, there is a green box titled Consulta tu recibo (View your bill).

Before you can log on with this, you need to register.

Click on the orange Regístrate ahora (Register now) at the bottom of that box. On the next screen, fill in the four boxes as follows:

  • Cuenta de acceso - Choose a username that you would like, 6 to 12 characters, no spaces. Later, you will enter this where you're prompted for Usario (user).
  • Contraseña - choose a Password, 6 to 20 characters, no spaces
  • Confirma tu contraseña - Re-enter the password
  • Correo electrónico your email address

Then click on Aceptar (Submit).

Adding an account

On the next page you enter Nombre (Name) (exactly as shown on the printed bill) and Número de servicio (Service Number) (from the bill). Then click on Agregar Servico (Add service).

You make need to click ''Finalazar" after that, as it is probably allowing you to enter multiple electric accounts.

You should now be able to see the bill details with Consulta tu recibo (View your bill) in the left column. (Maybe it will take a while for the account to appear, possibly even days. Please let me know in the comments whether you can see the account instantly or have to wait for it, and if there is a wait, how long.).

Bill Status

The bill status is shown in the first column under Recibo (Bill):

  • (grey) Vigente - Awaiting payment
  • (yellow) Recibo con Pagado No Disponible - Paid but receipt not available**
  • (green) Pagado - Paid
  • (red) Vencido - Overdue

** The "Paid but receipt not available" means it was paid in person at the office or machine, rather than online. This appears the day after the payment was made, and changes to "Paid" another day or so later. The same message may appear if technical problems on the CFE website stop the bill from being dispayed (even when it has not been paid).

Click on the little bill image below recibo to get a copy of the current bill. The result looks similar to a printed bill.

Vencimiento is the due date, and Importe is the amount to pay.

On the Spanish version of the site, there are additional options under Solicitudes for opening new accounts etc. I haven't had a need to try any of these.

There is no way to see bills older than the current one.

Logging Off

Click on Cerrar sesión (close session) on the left hand column under Mi Cuenta. (Note: this doesn't seem to work properly all of the time, as it does not clear all information. You may need to clear any cookies in your browser that contain "CFE" to successfully switch beween multiple logon accounts).

Logging On

In future to log on, on the CFE website, enter your user id (that you chose when registering) in Usuario (User), your password in 'Contraseña (password), and press Entrar (enter) in the green box on the right.

Paying the bill

Paying the bill is another whole issue. Easiest way is to go into the CFE office in town with a printed bill and use one of the machines, or at any Oxxo store. It can also be paid online from a Bancomer peso account, which will be the subject of another post here if there is any interest.